#SPB HOSPITALITY PROFESSIONAL#

High School diploma required, BachelorвЂ™s degree preferred. CraftWorks Restaurants and Breweries is an operator and franchisor of brewery and craft beer-focused casual dining restaurants with. Very flexible and self-motivated with ability to stay focused and meet goals, while working independentlyД¬andidate must be able to read, speak, and write in English Strong phone and verbal communication skills, along with active listeningДЄbility to utilize software, databases, scripts, and tools appropriately Proficient with using online applications for order placing.ДЄccess to a device with a microphone to receive and make outbound calls through the (VOIP) вЂ“ voice over internet connection.Must possess great problem solving skills.Must be punctual, well-prepared and professional.Ability to multi-task, with strong organizational and time management skills.Ability to adapt to changing guest needs quickly and effectively.Mature, with good judgment, detailed oriented, friendly and responsible.

#SPB HOSPITALITY PROFESSIONAL#

Must be able to maintain a professional manner under stress.Superior at maintaining accurate records.Able to successfully execute cold calls for sales leads, converting to salesД¬ALL CENTER KNOWLEDGE, SKILLS AND RESPONSIBILITIES:.Assist with administrative duties for Group Sales team.Engage Guests by going the extra mile, always thanking them for their business.We provide a short term escape for diners by creating distinct dining experiences that appeal to our guestвЂ™s sense of adventure. The mission of our team is to shape the cultural fabric of Atlanta and beyond. Manage large amounts of inbound calls in a timely manner Southern Proper Hospitality is a group of passionate restauranteurs who will stop at nothing to create unforgettable guest experiences.It may or may not coincide with an additional job classification of server or host. This is an hourly, non-commissioned position. The Call Center Concierge reports directly to the Sales Center Manager.

The successful candidate will be able to accept incoming calls on their own laptop and assist guests with their needs including taking ToGo and catering orders as well as connecting our Group Sales team to leads.

You will be responsible to be the liaison between SPB Hospitality restaurants and our Guests. We care about people, are passionate about our food, take pride in what we do and love life! SPB Hospitality also operates a collection of specialty restaurant concepts including ChopHouse & Brewery, Big River Grille & Brewing Works, AIA Ale Works Restaurant & Taproom, Ragtime Tavern Seafood & Grill and Seven Bridges Grille & Brewery. The CompanyвЂ™s diverse portfolio of restaurant brands includes LoganвЂ™s Roadhouse, Old Chicago Pizza & Taproom, and a collection of restaurant-brewery brands, including Rock Bottom Restaurant & Brewery and Gordon Biersch Brewery Restaurant. SPB HOSPITALITY is a leading operator and franchisor of full-service dining restaurants, spanning a national footprint of hundreds of restaurants and breweries in 39 states and the District of Columbia. THIS IS A FULLY REMOTE ROLE WHERE YOU WILL WORK FROM YOUR HOME COMPUTER WHILE CONDUCTING THESE TASKS.

Spb hospitality